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These frequently asked questions (FAQ''s) are direct from our consumer relations specialists: I bought a product not too long ago and it''s not working right. What recorder can I do? During the first 30 days of ownership, we will cd and player offer you a refund or exchange on most* products. After thirty days, since most early repair recorder needs are covered under manufacturer''s warranty, simply bring your product to the nearest store or to one of our service centers for servicing.* Defective computer equipment may be returned within 14 days for exchange or refund and defective, opened software and music products may be exchanged for the same title within 30 days. See our In-Store Policies section for complete details.

These frequently asked questions (FAQ''s) are direct from our consumer relations specialists: I bought a product not too long ago and it''s not working right. What recorder can I do? During the first 30 days of ownership, we will cd and player offer you a refund or exchange on most* products. After thirty days, since most early repair recorder needs are covered under manufacturer''s warranty, simply bring your product to the nearest store or to one of our service centers for servicing.* Defective computer equipment may be returned within 14 days for exchange or refund and defective, opened software and music products may be exchanged for the same title within 30 days. See our In-Store Policies section for complete details.

If you are not completely satisfied with cd your purchase after receiving your Product, please player review our return recorder policy to determine your preferred method of return. For most products that we sell, we offer our customers the ability to purchase our Performance Guarantee for coverage cd above and beyond the manufacturer''s factory warranty. Some of the benefits of our Performance Guarantee include: We guarantee the performance of your covered product to factory specifications for up to five full years! Unlike most manufacturer player warranties, we provide complete coverage for damage caused by power surges, brownouts or other power line conditions. Make sure the job is done right and that your recorder covered product performs to factory specifications. Each repair is backed by our Guarantee of your Satisfaction.

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