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These frequently asked questions (FAQ''s) are direct from our consumer relations specialists: I bought a product cd not too long ago and it''s not working right. What can I do? During audio the first 30 days of ownership, player and cd we will offer you a refund audio or exchange on most* products. After thirty days, since most early repair needs are covered under manufacturer''s warranty, simply bring your product to the nearest player store or to one of our service centers for servicing.* Defective computer equipment may be returned within 14 days for exchange or refund and cd defective, opened software and music products may be exchanged for the same title within 30 days. See our In-Store Policies section for complete details.

These frequently asked questions (FAQ''s) are direct from our consumer relations specialists: I bought a product cd not too long ago and it''s not working right. What can I do? During audio the first 30 days of ownership, player and cd we will offer you a refund audio or exchange on most* products. After thirty days, since most early repair needs are covered under manufacturer''s warranty, simply bring your product to the nearest player store or to one of our service centers for servicing.* Defective computer equipment may be returned within 14 days for exchange or refund and cd defective, opened software and music products may be exchanged for the same title within 30 days. See our In-Store Policies section for complete details.

Another dealer in town has a lower price audio on an item you carry, but is player out of stock at the moment. Why won''t you honor their price? In order for us to match a lower price, the item must be immediately available from the competitor. If not, we must assume that the offer is not legitimate. cd Though rare, some retailers audio promote low prices on out-of-stock items to practice bait-and-switch tactics or to harm the competition. Don''t worry. If you purchase from us and within thirty days the competitor receives the item and still sells it for less, we''ll match the price! For player every product we sell, we''ll match any advertised price from a local store stocking the same new item, available for sale with a manufacturer''s warranty and in a factory-sealed box. Even after your cd purchase, if you find a lower advertised price within 30 days, including our own sale audio prices, we''ll refund the difference.

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